Frequently Asked Questions

On this page you will find answers to some of the questions you may have. If you have a question that is not listed please contact me.

How do I order CD resources?

To buy online click on the ADD TO CART buttons, which will store your selections in your shopping cart until you are ready to pay. You can review and amend your shopping cart from the VIEW SHOPPING CART page. Online payments are via PayPal, which is a secure site. Your card details/bank account details are not revealed to me.You do not need a PayPal account to pay via PayPal. You can also pay via BACS and should contact me first so that a business invoice can be sent.

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How do I order a Download rather than a CD?

Click the Buy it Now button on the CATALOGUE or PAY and DOWNLOAD page. You will be directed to the PayPal site and then automatically returned to the page containing your Download Zip Folder.

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How do I pay? Are you using a mobile phone or tablet? You might need the PayPal App so that you can purchase from this site using PayPal. Alternatively, just 'Contact Me' with details of what you would like to buy and I will invoice you.

You can pay via Paypal or BACS. These are the only payment methods I accept. To buy online you can click on the ADD TO CART OR BUY NOW buttons. ADD TO CART is for CD purchases only and will store your selections in your shopping cart until you are ready to pay. You can review and amend your shopping cart from the VIEW SHOPPING CART page. Online payments are via PayPal, which is a secure site. Your card details/bank account details are not revealed to me.You do not need a PayPal account to pay via PayPal. If you prefer to send payment via BACS simply CONTACT ME with a list of pack titles and I will get back to you within 24 hours.

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What type of CD will I receive?

All CDs are standard CD R's - this means that once I have put the files onto CD for you the files cannot be erased or overwritten and the resources you have purchased are safe. I supply all CDs in a plastic wallet with an insert detailing the content of the CD. If you wish to adapt the resources you will need to save the files to your own computer to work on them.

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When will I receive my resources?

All CDs are sent within one working day of receipt of cleared payment, by second class post (free to the buyer, I pay the postage). Downloads are immediate. If there is a problem downloading I will re-send the link.

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Where is my Download?

You will only be directed to the Download page if you BUY A DOWNLOAD using the BUY NOW buttons. If you add an item to your Shopping Cart from the Catalogue page you are buying a CD.

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Can I see a sample from a pack I am thinking of buying?

If you would like me to send you some sample slides please CONTACT me and I will be happy to do so.

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